Privacy Policy – Raha Darband

1. Introduction

Welcome to Raha Darband Turquoise (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers — we do not store card details)
Any messages or inquiries you send us

b) Information Collected Automatically

IP address
Browser type and version
Device type
Pages visited on our site
Time and date of visit
Referring website or source

c) Cookies and Similar Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, though some features of the site may not function properly.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order, inquiries, or requests
Send updates, promotions, or newsletters (only if you opt in)
Improve our website, products, and customer experience
Prevent fraud and ensure site security
Comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

Payment processors — to complete transactions securely
Shipping carriers — to deliver your orders
Service providers — such as hosting, analytics, or email services that help us operate our store
Legal authorities — if required by law or to protect our rights

All third parties are required to handle your data responsibly and only for the purposes we specify.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include:

Secure Socket Layer (SSL) encryption
Secure payment gateways
Restricted access to personal data
Regular site security monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
Object to certain data processing activities

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can remove it.

10. International Users

Our store serves customers worldwide. By using our website, you consent to the transfer of your information to our servers and service providers, which may be located outside your country of residence. We take steps to ensure your data is handled securely and in accordance with this policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.